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Privacy Policy

Effective date: February 14, 2026

1. Introduction

Kelphi ("we", "us", or "our") operates the Kelphi platform. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

Account information. When you create an account we collect your email address and authentication credentials.

Usage data. We collect information about how you interact with the service, including search queries, pages visited, and feature usage, to improve the product.

Content you provide. Queries, uploaded files, and any other content you submit through the platform.

Device & log data. IP address, browser type, operating system, and referral URLs collected automatically via server logs and analytics.

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Kelphi service
  • Respond to your requests and support inquiries
  • Send service-related communications (e.g., security alerts, product updates)
  • Detect and prevent fraud, abuse, or security incidents
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with third-party service providers who help us operate the platform (e.g., hosting, analytics, AI model providers) under strict contractual obligations. We may also disclose information when required by law or to protect our rights and safety.

5. Third-Party AI Services

Kelphi sends queries to third-party AI model providers to generate responses. These providers process your queries under their own privacy policies. We select providers that commit to not using your data for training purposes, but we encourage you to review their policies.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data at any time by contacting us.

7. Security

We use commercially reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at the address below.

9. Cookies & Analytics

We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookie settings through your browser.

10. Children's Privacy

Kelphi is not directed at children under 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 13, we will delete it promptly.

11. Changes

We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date.

12. Contact

If you have questions about this Privacy Policy, contact us at privacy@kelphi.com.